Legal
Welcome to Do What! These Terms of Service ("Terms") govern your use of the Do What mobile application ("App") provided by Do What ("we," "our," or "us"). By downloading, installing, or using the App, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the App.
By accessing or using Do What, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. Together, these documents form the complete agreement between you and Do What regarding your use of the App.
You must be at least 13 years old to create an account on Do What. If you are between 13 and 18 years of age, you may only use the App with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms on your behalf. We do not knowingly collect personal information from children under 13 without verifiable parental consent, in compliance with the Children's Online Privacy Protection Act (COPPA).
Certain features of the App may be subject to additional terms or policies (for example, subscription terms or community guidelines). If there is a conflict between these Terms and any additional terms, the additional terms will govern for that specific feature.
Do What is a privacy-first, offline-capable family organization application that helps families coordinate daily life. Core features include:
The App is designed to work offline. Data is stored locally on your device and synced to our cloud servers when an internet connection is available. Some features require an internet connection to function, and some require a Premium subscription — see Subscriptions and Payments for which ones and what the free tier includes.
To use certain features of the App, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:
Each individual may maintain only one Do What account. Creating multiple accounts to circumvent feature limits, bans, or for any other purpose is prohibited and may result in termination of all associated accounts.
Users can create family groups or join existing ones via invitation. Family administrators have additional permissions to manage members and family settings.
Content you create or share within a family group (to-dos, shopping items, messages, notes) will be visible to all members of that family group. You are responsible for the content you share and should only share information appropriate for all members of your family group.
You may leave a family group at any time. Content you created may remain visible to other family members unless you delete it before leaving. If you are the sole administrator of a family group, you must either assign another administrator or delete the family group before leaving.
Do What offers a free tier with core features and optional paid subscription plans that unlock additional functionality. The free tier is supported by advertisements served through Google AdMob. The current subscription plans are:
| Plan | Price | Key Benefits |
|---|---|---|
| Free | $0 | Ad-supported. Up to 4 family members, 25 notes, 500 messages per month, 3 location reminders, 5 favorite locations, and 3 quick captures per month on each device. Unlimited to-dos and shopping lists |
| Premium Monthly | $4.99/month | Ad-free, unlimited features, up to 10 family members, includes 14-day free trial |
| Premium Annual | $34.99/year | Same as Monthly (save ~42%), includes 14-day free trial |
Premium also unlocks two-way device calendar sync, commute alerts, SMS two-factor sign-in, and premium themes, none of which are available on the free tier. Authenticator-app two-factor sign-in is free for everyone. Free-tier limits may be adjusted over time; the limits in force are always shown in the App. Prices are shown in your local currency and may vary by region.
Both the Premium Monthly and Premium Annual plans include a 14-day free trial. During the free trial, you have full access to Premium features at no charge. Your subscription will automatically convert to a paid subscription at the end of the trial period unless you cancel at least 24 hours before the trial ends. You will be charged the price of the plan you selected at that time. Free trials are limited to one per Google account.
All Do What subscriptions automatically renew at the end of each billing period (monthly or annually) unless you cancel before the renewal date. You will be charged through your Google Play account. Your subscription will renew at the same price unless we notify you of a price change in advance.
Payment is processed by Google Play. We do not directly collect or store your payment information (credit card numbers, billing addresses, etc.). All billing is subject to Google Play's Terms of Service.
You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period — you will continue to have access to Premium features until then. To cancel:
You can also manage subscriptions at play.google.com/store/account/subscriptions. Canceling through the Do What app settings, deleting the app, or deleting your Do What account does not automatically cancel your Google Play subscription.
Refund requests are handled in accordance with Google Play's refund policies. Generally:
If you experience a technical issue that prevents you from using Premium features, contact us at support@dowhat.family and we will work with you to resolve the issue or assist with the refund process.
Consumers in the European Union and the United Kingdom. Nothing above limits your statutory right to withdraw from a purchase of digital content within 14 days. Where that right applies, it applies in addition to Google Play's refund process, and you may exercise it by contacting us at support@dowhat.family.
We may change subscription prices from time to time. If we increase the price of your subscription, we will notify you at least 30 days in advance via email and/or in-app notification. The new price will apply to your next billing cycle after the notice period. If you do not agree to the new price, you may cancel your subscription before the new price takes effect.
If your payment method fails at renewal, Google Play may provide a grace period during which you retain access to Premium features while the payment issue is resolved. If payment is not successfully collected by the end of the grace period, your subscription will be placed on hold and Premium features will be suspended until payment is resolved. Your data will not be deleted.
The free tier of Do What displays advertisements served by Google AdMob. These advertisements help support the continued development and availability of the App at no cost to you. By using the free tier, you agree to the display of advertisements within the App.
Every ad request we make is non-personalized, in every region and for every user. We do not build advertising profiles from your activity, and your family content — to-dos, shopping lists, notes, and messages — is never used for advertising or shared with advertisers.
To serve and measure an ad, Google AdMob does process a limited set of signals: your device's advertising ID, an approximate location derived from your IP address, and whether an ad was shown or tapped. Our Privacy Policy describes exactly what AdMob receives and what it never receives. You may reset or delete your advertising ID in your device settings, and upgrading to a Premium subscription removes all advertisements and stops ad requests entirely.
You agree to use Do What only for lawful purposes and in accordance with these Terms. You agree not to:
You retain full ownership of all content you create in the App, including to-do items, shopping lists, notes, chat messages, photos, file attachments, and other materials ("Your Content"). We do not claim any ownership rights over Your Content.
By using the App, you grant us a limited, non-exclusive, royalty-free, worldwide license to store, process, transmit, display, and reproduce Your Content solely as necessary to provide and operate the service. This includes:
This license terminates when you delete Your Content or your account, subject to reasonable backup retention periods (up to 30 days) and any legal obligations to retain data.
While Do What is a private family app, all content shared through the App must comply with these Terms. You must not upload, share, or transmit content that:
We reserve the right, but are not obligated, to review, remove, or disable access to any content that violates these Terms or applicable law. If we receive a report of content that may violate these Terms, we will review it and take appropriate action, which may include removing the content and/or suspending the responsible account.
While we take reasonable measures to protect your data (including Android app sandboxing on your device, encrypted storage for sensitive preferences, and cloud replication), we do not guarantee that Your Content will always be available or preserved. We recommend using the App's export feature (Settings > Data Management > Export) to maintain your own backups of important information.
The App — including its design, user interface, source code, features, graphics, logos, and all related documentation — is owned by the developer who operates Do What and is protected by United States and international copyright, trademark, and other intellectual property laws. "Do What" and the Do What logo are trademarks of that developer. You may not use our trademarks without prior written permission.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the App on devices you own or control, solely for your personal, non-commercial use. This license does not include the right to:
The App uses certain open source software components, each governed by its own license. A list of open source components and their licenses is available within the App under Settings > About > Open Source Licenses. Nothing in these Terms limits your rights under, or grants you rights that supersede, the terms of any applicable open source license.
If you provide us with feedback, suggestions, or ideas about the App, you grant us a perpetual, irrevocable, royalty-free right to use that feedback for any purpose without obligation to you.
Your privacy is important to us. Our Privacy Policy explains in detail how we collect, use, store, and protect your information. Key points include:
By using the App, you acknowledge that you have read and understood our Privacy Policy and consent to the data practices described therein.
Do What uses on-device machine learning (Google ML Kit) for barcode scanning in the shopping list feature. This processing happens entirely on your device — no images or scan data are sent to our servers or any third party. The App does not use cloud-based artificial intelligence, generative AI, or machine learning services. All pattern detection, smart sorting, and suggestion features use rule-based logic that runs locally on your device.
Your data is stored locally on your device within Android app sandbox protections and, if you enable sync, on our cloud servers (Firebase/Google Cloud). Sensitive preferences use Android's encrypted storage APIs. The App's local database relies on the device-level encryption Android already applies to app storage rather than on a separate application-layer database key. Our Privacy Policy describes our security measures in full.
While we take reasonable measures to protect your data, we are not responsible for data loss due to device failure, app uninstallation, encryption key loss, or other circumstances beyond our control. We strongly recommend using the export feature regularly to maintain backups of important information.
When you delete content in the App, it is moved to a trash folder and retained for 30 days before permanent deletion. During this period, you can restore deleted items. After permanent deletion, the data cannot be recovered.
We strive to maintain reliable service but do not guarantee uninterrupted access. The App may be temporarily unavailable due to:
Because Do What is designed to work offline, most core features remain available even when our servers are unreachable. Data will sync automatically when connectivity is restored.
We reserve the right to modify, suspend, or discontinue the App or any features at any time. We will make reasonable efforts to notify users of significant changes. If we discontinue a paid feature that you are currently subscribed to, we will either provide a comparable replacement feature or issue a pro-rated refund for the remainder of your subscription period.
You may stop using the App at any time. You may delete your account through Settings > Account > Delete Account in the App, or by visiting dowhat.family/delete-account. Upon account deletion:
Important: Deleting your Do What account does not automatically cancel your Google Play subscription. You must cancel your subscription separately through Google Play (see Section 5.4) to avoid continued charges.
We may suspend or terminate your account, at our sole discretion, if:
Where possible, we will provide notice and an opportunity to export your data before termination. In cases of serious violations (fraud, abuse, illegal activity), we may terminate immediately without notice.
Upon termination of your account, your right to use the App ceases immediately. We will delete your personal data from our servers within 30 days, except where retention is required by law. The following sections survive termination: Section 8.2 (License Grant, for content already shared), Section 9 (Intellectual Property), Section 14 (Modifications), Section 16 (Disclaimers), Section 17 (Limitation of Liability), Section 18 (Indemnification), Section 19 (Dispute Resolution), and Section 20 (Governing Law).
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.
Without limiting the foregoing, we do not warrant that:
Some jurisdictions do not allow the exclusion of certain warranties. In such jurisdictions, the above exclusions apply to the fullest extent permitted by applicable law.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DO WHAT, ITS OPERATOR, OR ANYONE ACTING ON ITS BEHALF BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF THE APP SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) FIFTY US DOLLARS ($50.00).
Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages. In such jurisdictions, our liability shall be limited to the fullest extent permitted by applicable law.
You agree to indemnify, defend, and hold harmless Do What, its operator, and anyone acting on its behalf from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from:
Before filing any formal legal proceeding, you agree to first contact us at support@dowhat.family and attempt to resolve the dispute informally. We will attempt to resolve the dispute through good-faith negotiation within 30 days. Most disputes can be resolved without formal legal proceedings.
If we cannot resolve a dispute informally, you and Do What agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of the App shall be resolved through binding individual arbitration, rather than in court, except that either party may bring claims in small claims court if eligible. Arbitration shall be conducted in accordance with the American Arbitration Association (AAA) Consumer Arbitration Rules. Those rules decide where an arbitration takes place: they generally provide for a hearing in the county where you live, or for the dispute to be resolved by telephone or on written submissions. The arbitrator's decision is final and binding.
YOU AND DO WHAT AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.
Notwithstanding the above, either party may bring an individual action in small claims court for disputes within the court's jurisdictional limits.
You have the right to opt out of this arbitration agreement. To opt out, you must send written notice to support@dowhat.family within 30 days of first accepting these Terms. Your opt-out notice must include your name, email address associated with your account, and a clear statement that you wish to opt out of the arbitration provision.
These Terms are governed by and construed in accordance with the laws of the State of Alabama, United States, without regard to its conflict of law principles. To the extent that litigation is permitted under these Terms, you and Do What consent to the exclusive jurisdiction and venue of the state and federal courts located in Alabama.
If you are a consumer resident in a country or state whose law gives you the right to bring proceedings in your local courts, or grants you protections that cannot be waived by agreement, nothing in this section removes those rights.
We may update these Terms from time to time to reflect changes in the App, our business practices, or applicable law. When we make changes:
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by us to be effective.
You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets, without your consent but with notice to you.
These Terms, together with our Privacy Policy and any additional terms for specific features, constitute the entire agreement between you and Do What regarding your use of the App and supersede all prior agreements, communications, and understandings.
We shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, pandemic, government actions, power failures, internet disruptions, or third-party service outages.
Who operates Do What. Do What is an independent app built and run by a sole proprietor based in Alabama, United States — Jeremy McCoy. There is no company behind it; it is one developer. Purchases are handled by Google Play, which acts as the merchant of record. The developer's full legal name and postal address appear on the Google Play store listing for the App, as Google requires of every developer who sells through Play.
If you have any questions about these Terms of Service, contact us:
Email: support@dowhat.family
Website: https://dowhat.family
