Delete Your Account

Important: Deleting your account is permanent and cannot be undone. Please export any data you wish to keep before requesting deletion.

How to Delete Your Account

You can delete your Do What account and associated data using either of the methods below.

Option 1: Delete from the App

Open the Do What app on your Android device
Tap the Settings gear icon
Scroll down and tap Account
Tap Delete Account
Confirm your identity by entering your password
Tap Permanently Delete to confirm

Your account and personal data will be deleted immediately. Some data may take up to 30 days to be fully purged from our backup systems.

Option 2: Request Deletion by Email

If you are unable to access the app, you can request account deletion by emailing support@dowhat.family with the subject line "Account Deletion Request".

Send an email to support@dowhat.family
Use the email address associated with your Do What account
Include the subject line: Account Deletion Request
We will verify your identity and process your request within 7 business days
You will receive a confirmation email once deletion is complete

What Data Is Deleted

When your account is deleted, the following personal data is permanently removed:

Data Type	Status	Details
Account credentials	Deleted	Email, password, and authentication tokens
Profile information	Deleted	Display name and profile photo
Personal notes	Deleted	All private notes and their contents
Security settings	Deleted	Two-factor authentication config, trusted devices, and backup codes
Location data	Deleted	Saved locations, geofence reminders, and location preferences
Device data	Deleted	Push notification tokens, device trust records, and local encrypted database
Trash items	Deleted	All items in your personal trash
Family membership	Deleted	You are removed from your family group

What Data Is Retained

Certain data that was shared with your family group may be retained to avoid disrupting other family members:

Data Type	Status	Reason
Family to-do items	Retained	Shared with family members who still use them
Family shopping lists	Retained	Shared with family members who still use them
Family notes	Retained	Shared with family members who still use them
Chat messages	Retained	Part of ongoing family conversations

Want family content deleted too?

If you want all content you created (including shared family items) to be deleted, please mention this in your email to support@dowhat.family and we will process a full content deletion on your behalf.

Retention Periods

Personal data: Deleted immediately upon account deletion
Backup systems: Fully purged within 30 days
Items in trash: Already scheduled for automatic permanent deletion after 30 days; removed immediately during account deletion
Anonymized analytics: May be retained indefinitely as they cannot be linked back to your account

Before You Delete

Consider these steps before deleting your account:

Export your data: Go to Settings > Data Management > Export to save a copy of your data
Transfer family admin: If you are the family admin, transfer admin rights to another member first
Inform your family: Let family members know you are leaving the group

Questions?

If you have any questions about account deletion or your data, please contact us:

Email: support@dowhat.family
Website: https://dowhat.family

See our Privacy Policy for full details on how we handle your data.